Privacy policy

This privacy policy explains how Oak biel SNC processes personal data when you visit this website or contact us. It is based on the Swiss Federal Act on Data Protection (FADP) and its ordinance.

1. Controller

Oak biel SNC
Zentralstrasse 19
2502 Biel/Bienne
Switzerland
Email: info@oak-biel.ch

For any question about data protection or to exercise your rights, please contact us at the address above.

2. Visiting the website (server log files)

Each time you access this website, our hosting provider automatically records technical information in log files: IP address, date and time of access, page visited, browser and operating system, and the referring website. This data is required to deliver the website, to ensure its stability and security and to detect misuse. It is not used to identify you personally and is deleted after a short retention period, unless it is needed to investigate a security incident.

3. Contacting us

If you contact us by email, by phone or via a form on this website, we process the information you provide (such as your name, email address, phone number and message) solely to handle your request. We do not use this data for marketing purposes without your consent and we keep it only as long as necessary to process your request or as required by law.

4. Cookies and tracking

This website only uses technically necessary cookies, where required for it to function. We do not use analytics, advertising or tracking tools.

5. Google Fonts

This website uses fonts provided by Google (Google Ireland Limited, Dublin, Ireland, and Google LLC, USA). When a page loads, your browser connects to Google’s servers, which transmits your IP address to Google. We use this service to display the website consistently. More information: Google Privacy Policy.

6. Instagram

Our website contains a simple link to our Instagram profile. No data is transmitted to Instagram when you visit our website. Only when you click the link and open Instagram does Meta Platforms Ireland Limited process your data according to its own privacy policy.

7. Hosting and disclosure of data

This website is hosted by Infomaniak Network SA in Switzerland. We only pass on personal data to third parties where this is necessary to operate the website, to answer your request, or where we are legally obliged to do so. We do not sell personal data.

8. Transfer abroad

When Google Fonts is used, data may be transferred to the United States. Transfers take place on the basis of the Swiss-U.S. Data Privacy Framework, recognised by the Swiss Federal Council as providing adequate protection, or on the basis of standard contractual clauses.

9. Data security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. This website is transmitted over an encrypted connection (HTTPS).

10. Your rights

Under the applicable data protection law, you have the right to request information about the personal data we hold about you, and to request its correction or deletion. You may also object to the processing of your data and request that your data be handed over in a common electronic format. To exercise these rights, please contact us by email. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC), www.edoeb.admin.ch.

11. Changes

We may update this privacy policy at any time. The version published on this website applies.

Last updated: October 2026